MIS - Information Technology

Overview

Department Summary

The Information Technology Division is responsible for management, support, and securing of technology infrastructure, information systems hardware and software, telecommunications, and geographic information systems, and provides the leading edge technology and related services for utilization by various departments of the City.

Services and Functions

• Provide Information Systems decisions, planning, and support
• Research new technologies to provide the latest technology and training.
• Implement policies and procedure for the maintenance and operation of all City computer systems.
• Update and maintain computer hardware and software purchasing and software licensing standards.
• Implement and maintain telecommunication policies and procedures.
• Implement and maintain security policies and security technologies to protect City’s Information systems.
• Implement and maintain Geographic Information Systems to be used by Public Safety and Non-Public safety agencies.
• Implement and maintain interagency communication technologies and policies.

Establish and Maintain:

• Network Infrastructure and Support System
• Wireless Infrastructure
• Database and Internet technologies
• System Recovery Plan
• Server and Desktop Computer systems, Printer and Laptop
• Computer Hardware and Software Standards and Support
• Data Exchange Standards
• Telecommunication Systems
• Security Systems Design and Support
• System Auditing and Investigations
• Geographic Information Systems
• Application Development