Solid Waste Rates
Single Family Residence
Calendar Year 2009 to 2011: $14.27 monthly
Calendar Year 2012: $14.45 monthly
Calendar Year 2013: $14.83 monthly
If you need solid waste rates for the following: Multi family Dwelling, Condominiums, Country Clubs, Mobile Home Parks, Commercial or Industrial please contact Burrtec Waste & Recycling at (760) 340.2113 or email a request to the City at dpressgrove@cathedralcity.gov and the rate sheets can be emailed to you electronically.
How is my trash bill paid?
Residents of Cathedral City pay for their garbage service with their property tax bill. The taxes paid to the County are based on a fiscal year from July 1 to June 30. The garbage portion of the tax bill is based on a calendar year from January 1 to December 31. New homeowners are billed individually by Burrtec Waste & Recycling Services until a new calendar year begins. A property tax bill received in September will include a portion for garbage service; however, that portion will be for January to December services for the UPCOMING calendar year. Residents will continue to receive bills directly from Burrtec Waste & Recycling Services through December.
How should I handle any problems pertaining to my trash and recycling service, such as: missed pick-up, broken wheels, stolen carts, and so on?
If you have a problem pertaining to your carts or you need service to the carts, please call Burrtec’s Customer Service Department as soon as possible at (760) 340-2113 or e-mail: customerservice@burrtecdesert.com. This allows them to quickly investigate and take the necessary measures to resolve the situation.
When is my collection time?
Place your trash and recycling at the curb by 6 a.m. on your regular scheduled collection day.
Where do I place my trash cart during the week?
All trash and recycling carts should be stored away from the public view. Do not leave them in front or side yards except on your regular scheduled trash collection day.
What if I have more greenwaste than what fits inside my curbside green waste cart?
Cathedral City residents are allowed to drop-off up to 300 pounds of green waste per week at no charge at the Edom Hill Recycling and Transfer Station. Residents will be charged for amounts in excess of 300 pounds per week and commercial landscapers and gardeners will be charged for all green waste disposal.
What if I need extra carts?
Residents may obtain additional recycling carts at no additional charge. Upon request, an additional green waste cart is available at no charge; limit two free green waste carts per household. Beyond that, additional trash and green waste carts may be obtained for a nominal fee. Call Burrtec’s Customer Service Department for pricing information or to place your order.
What should I do if my trash day falls on a holiday?
When one of the holidays is observed on a weekday, collections for the remainder of the week will be delayed one day. Burrtec Waste & Recycling Services observes the following holidays:
• New Year’s Day • Memorial Day • Independence Day • Labor Day
• Thanksgiving Day
Are there any restrictions that I should be aware of?
Residents reporting more than two lost or stolen carts will be charged for new carts. Residents placing trash in their gray recycling carts or green waste carts may have those carts removed for repeated offenses. Be sure that the hinged lids on your trash, recycling, and green waste carts are closed. Overflowed carts are not allowed and may not be emptied on your service day.
Moving?
Contact Burrtec’s Customer Service Department at (760) 340-2113 or e-mail: customerservice@burrtecdesert.com to report when you will be moving. Any billing changes should be handled with the close of escrow.
Are there any special services provided for disabled persons?
Any disabled person who meets the Department of Motor Vehicles requirements for a N-1 permanent disabled placard is entitled to special walk-in backyard or side yard collection of trash, recyclables, and green waste, at no charge. Contact Burrtec’s Customer Service Department at (760) 340-2113 for additional information.